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Make sure to save your order number for your records at the time of checkout.

Once your order has been placed, we will confirm receipt of your order to the email address provided at checkout. The order confirmation acts as an invoice and also includes your order number and all relevant details.

Please check your spam folder if you do not see your order confirmation in your inbox. If you didn't receive a confirmation email, it's possible that you entered the email address associated with the order entered incorrectly. If you believe that you have entered your email address incorrectly, please contact our customer service team as soon as possible, and we'll be happy to help.

Once an order has been placed, it cannot be modified or canceled.

We are not able to update sizing, add items, or combine shipping for multiple orders. For limited, exclusive releases, we reserve the right to limit quantities per order and/order customer.

For specific shipping estimates, refer to each item's product description, as shipping and production times vary per item. From the time your order is placed and the date when you or your customer receives it, there are two processes to consider.

Fulfillment: Standard fulfillment time is 2-5 business days. Once your order has been fulfilled you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual.

Shipping: Shipping can range from within 1-8 business days (1-20 for international orders)

Please note that if you purchased items with different shipping estimates, we will ship your order when all items in your order are ready to ship.

While we make every effort to communicate accurate delivery estimates, unanticipated production delays may occur. During new product releases and holidays, processing time may be delayed up to 45 additional business days. If an item in your order has been affected by a production delay, we will notify you via email as soon as possible.Transit times will vary based upon distance, shipping carrier, and whether your order is being shipped internationally.

Payment is charged immediately at checkout. If you are ordering a made-to-order item together with an in-stock, 3-day shipping item, your order will ship when the pre-order item becomes available unless otherwise noted. Production timelines vary based on product. Refer to the product description for shipping estimates. We recommend splitting orders if you would like your 3-day items to arrive promptly.

The timeframe listed on the product page and in your confirmation email are estimates; actual shipping times can vary based on demand.

Details regarding delays are communicated as soon as we are aware of them. If an update has not been provided, we do not have the information readily available yet.

If you think that you may have entered an incorrect email or shipping address at checkout, please contact our customer service team as soon as possible, and we'll be happy to assist you. It's important that you contact us promptly in order to accommodate address change requests.

Changes are not confirmed until you have received confirmation from a member of our team and must be received as soon as possible in order to be accommodated.

If you have received the wrong size or item, please reach out to our customer service team with your name and order number, as well as photos of the incorrect item. Our team will be happy to help make things right!

We make every effort to ensure inventory is accurate to avoid stocking issues. However, in rare cases, an item may run out of stock after your order is placed due to limited print runs and volume of sales. If this occurs, we will issue a store credit for the amount of the item.

Please scroll to the bottom of the page and click on Contact. Once in the contact page fill out the contact form and submit in order to reach customer service.